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Good to know General information

Holidays & more at the 4-star Hotel Kvarner Palace. The Hotel Kvarner Palace is open for you from the spring until the beautiful autumn for your holidays by the sea.

Dos & Don’ts

The blue flag

The blue flag is a globally valid and recognised environmental symbol which is awarded to beaches and coasts based on their environmental management, their water quality etc. Only beaches that comply with these high standards receive this symbol which verifies their outstanding water quality and cleanliness. The Vela Plaža beach at Baška on the island Krk has been awarded the blue flag since 1999, and also the Rupa beach near Malinska convinces through its high quality and is especially popular with families, as the beach has an extremely shallow slope into the sea.

Traffic regulations

In Croatia, special regulations apply for young drivers. Drivers under 25 years must drive 10 km/h slower than the permitted speed limit. Therefore, out of town, a speed limit of 80 instead of 90 km/h applies for them, on expressways 100 instead of 110 km/h and on motorways 120 instead of 130 km/h. This regulation normally only applies for Croatian citizens, nevertheless all young drivers should observe it. Another special regulation is daytime driving with lights: from the last Sunday in October to the last Sunday in March, it is stipulated that you must drive with daytime lights on all roads, both out of town and in the town itself This obligation applies the whole year round for motorcyclists. One permanent item in your travel luggage must always be a set of replacement bulbs. This applies for vehicles with xenon or neon lamps, in the case of cars with LEDs, this only applies only for brakes and indicators. All bike enthusiasts under 16 years of age must wear a helmet.

Dogs on the beach

Dogs are not permitted on official beaches throughout Croatia, nevertheless, numerous designated “beaches for dogs” or
“wild beaches” are suitable for an excursion with your dog. These are marked with their own flag featuring dog bones Dogs are not officially permitted but normally tolerated in isolated bays, the so-called “wild beaches” – however the tolerance and safety of other holidaymakers must always be ensured.

On the island of Krk, for example, you can find Redagara, the official beach for dogs in the town of Krk, or further south near Baška, at the western edge
of Vela Plaža, in the suburb of Zarok.

Croatian for beginners

  • Hello! - Bok!
  • Good day! - Dobar dan!
  • Thank you - Hvala
  • Please - Molim
  • How are you? - Kako si?
  • Food - Jesti
  • Beer - Pivo
  • Wine - Vino

Outdoor sport

Fishing

Almost the entire Croatian Adriatic Sea is approved for fishing, although special restrictions apply for the waters in the Kornati, Brijuni, Krka and Mljet National Parks. You must obtain a license locally in order to be allowed to fish in Croatia You require a valid identification document (ID card, passport) to make your purchase. The licences are issued in the harbour offices in all cities and holiday destinations along the coast. A license is also required for fishing from the beach.

Interesting facts for your holiday

Terms and conditions of cancellation

Cancellation is possible free of charge up to 35 days prior to the date of arrival.
We charge 50% of the overall sum for cancellations between 34–15 days prior to the arrival date.
We charge 70% of the overall sum for cancellations between 14–7 days prior to the arrival date.
Cancellations less than 7 days prior to the arrival date are charged at 80% of the overall sum. In case of a cancellation on the date of arrival or non-arrival, the total sum of the booking shall be invoiced.

On conclusion of the booking, over and above the abovementioned cancellation terms and conditions, the Austrian Hotelvertragsbedingungen (Hotel Contract Conditions) (AGBH 2006) shall be considered agreed by both parties.

Room requests

Because we wish your holiday with us in Croatia to be an unforgettable one, we will make every effort to take your wishes and requirements into consideration as far as possible. Inform us as soon as possible which room you would like, and we will do our best to take this into consideration for you. 

Premature departure

We request your understanding that, in case of premature departure, the services booked – also those which have not been used – will be invoiced.

Invoice settlement and deposit

We accept cash (Euro, Kuna), credit cards (VISA and MASTERCARD) and EC cards as payment methods. Please observe that our set hotel exchange rate (1 Euro = 7.6 Kuna) applies for conversion. Your credit card will be debited with the Kuna sum In case of recalculation of the debited sum by your own bank, the current foreign currency selling rate will be used which does not correspond with our rate. Furthermore, handling fees are charged by various credit card institutions for settlements outside the EU. As a result, the debited sums maybe up to 5 % higher than stated on the invoice according to our permanent hotel exchange rate in Euros. The most cost-effective payment possibility is Euros in cash.

To secure and guarantee your booking, we request a deposit of 35% of the overall price following receipt of your booking confirmation.

Dogs

Of course we understand that you do not wish to miss your beloved four-legged friend during your holidays. However, as a hotel we have decided not to permit dogs on our premises.

Arrival and departure

You can enjoy even the day of arrival and departure to the full: your room is available from 3 p.m. and we request that you vacate the room by 10.30 a.m. on the day of departure. Should you wish to arrive earlier, all the pleasures of our hotel are available to you prior to occupying the room. You can also enjoy our breakfast buffet on the day of arrival subject to a surcharge.

If it is not possible to arrive by 9 p.m., then please send us a brief message.

PALACE BEACH

Our PALACE BEACH with restaurant, gelateria and cocktail bar and the hotel’s own sandy section of beach is open for you daily from 10.30 a.m. to midnight (kitchen open up to 6 p.m.).
The admission tickets for the beach can be obtained for the duration of your stay at Reception (fee of approx. € 2.00 per adult/day and approx. € 1.10 per child/day). These are only valid for the respective day. Loungers and umbrellas are provided free of charge, subject to availability. We ask for your understanding that especially in the peak season there may be increased demand and the number of spaces is limited.

During non-peak seasons, we reserve the right to change the opening times depending on the weather conditions.

Smoking

Since 06.05.2009, a prohibition on smoking has been imposed in all public buildings in Croatia. As a hotel furnished with high-quality materials and pursuing a healthy lifestyle, we ask you to observe that all rooms and suites, the entire restaurant area and the PALACE SPA are non-smoking areas! You may smoke in outdoor areas.

Miscellaneous

Deviations from program items, price changes, seasonal or weather-dependent changes or cancellations of in-house events or external services, deviating opening and closing times for restaurants and bars are possible. Subject to errors and misprints.